MyCigna.com: How to Login, Pay Your Bill and More
- Learn how to log into and use myCigna.com online and download the myCigna app to pay bills, review claim statuses, request new ID cards and more.
Cigna Healthcare is a global health services company serving over 178 million of customers.
In this guide, we outline how plan members of Cigna Medicare plans can navigate www.myCigna.com to do important things regarding their coverage, including:
- Set up your myCigna online account
- Find plan documents
- Pay your premium
- Find a doctor or pharmacy
- Find your prescription drugs
- Download the myCigna® mobile app
Set Up Your myCigna Login Information
Anyone covered by a Cigna plan can create an online account for easy access to benefit information.
To log in to your account, navigate to myCigna.com and enter your Cigna log in information. Once you’re logged into your myCigna account, some of the actions you can perform include:
- Searching for doctors and other providers
- Getting ID cards
- Signing up for home delivery of prescription drugs
- Filing claims and viewing the status of your active claims
- Reviewing your coverage
- Finding eligible HSA, FSA and HRA expenses
- Viewing your Explanation of Benefits (EOB)
Get Documents Related to Your Cigna Plan
Once your account is set up and you’re logged into my.Cigna.com, you can find your Cigna plan documents. These documents may include (but are not limited to):
- Annual Notice of Change (ANOC)
- Evidence of Coverage (EOC)
- Medicare drug list formularies
- Provider and pharmacy directories
- Coverage decisions
- Forms for claims, prior authorization, appeals and more
Pay a bill
You can pay your monthly Cigna Medicare plan premium online.
Depending on your preferences, you can make a one-time online payment, set up automatic payments or direct withdrawals from your Social Security check or pay with a check or money order.
Find a doctor or pharmacy
Cigna.com makes it easy to find a doctor or pharmacy. Just visit the online Cigna provider directory and choose the type of provider you want (doctor, hospital or other facility, or pharmacy) along with your address and search radius. You can also search for a provider by name or keyword.
You can also login to find Cigna dental providers and compare Cigna dental service costs in your area.
View list of covered medications
You can view a list of drugs covered by your Cigna Medicare plan by searching the online Cigna Drug Lists. You may also log into your myCigna account and use the “Price of Medication” feature to see the specific costs and coverage of each or the drugs you take.
Download the myCigna App
Similar to myCigna.com, You can use the myCigna app to quickly and easily access your Cigna health insurance plan information, and you can perform some of the same tasks outlined above from your mobile device or tablet.
Helpadvisor.com is owned and operated by Tranzact, the parent company of TZ Insurance Solutions LLC, which is the owner/operator of Medicareadvantage.com and other websites mentioned on HelpAdvisor and which has a financial relationship with some of the carriers listed on HelpAdvisor.
